Toni Morrisons Sula - Breaking the Rules :: Sula Essays

Defying the Norms in Sula   A people group isolates themselves from others in a given society. Certain people group convey their own different guidelines or laws. It consolidates various individuals into one gathering, one perspective. Numerous people group meet up in light of the fact that they share a similar shared objective or interests. On may events, a gathering or network structures when somebody is not the same as the larger part. A genuine case of that would be when  a youngster is being prodded in school since he has glasses or supports. Toni morrison's Sula is an anecdote about a lady whose singularity acquired a little town Ohio together to agree with one another against her. The tale Sula brings up the issue in how individuals or networks meet up. For Sula's situation, her surrender of the town has sent her in a place of being an outsider. Sula's people group sees her lighthearted and wild ways revolting and unseemly. A genuine model would be her requirement for some sexual accomplices. Sula beds with huge numbers of the men in her town, regardless of whether they were hitched or not. It was the main spot where she could discover what she was searching for: wretchedness and a capacity to feel profound distress .Lovemaking seemd to her, from the start, the formation of an extraordinary sort of satisfaction. (122)  Her people group accepts a decent lady her age ought to be a mother, spouse and server to her family unit. A lady ought to stay at home and be loyal and deferential. Sula is was no of those things. From the beginning, she has consistently have been extraordinary, she liked to do whatever it is that she gets a kick out of the chance to do. She left to school , something that a great many people from her town only here and there did. Sula left to seek after a vocation and to satisfy her requirement for information. She needed to do everything to consider everything to be encounters as much experience as possible potentially gain while she was as yet youthful. It  was curious to see the town meeting up when Sula showed up again from school. Out of nowhere individuals in the town began agreeing with one another against Sula. They began seeing Sula as a weirdo, a fallen angel, as one woman portrayed her, contrasting Sula with the town untouchable named Shadrack. The town began to pay special mind to one another just as they attempt to pay special mind to themselves. Toni Morrison's Sula - Breaking the Rules :: Sula Essays Defying the Norms in Sula   A people group isolates themselves from others in a given society. Certain people group convey their own different guidelines or laws. It consolidates various individuals into one gathering, one perspective. Numerous people group meet up in light of the fact that they share a similar shared objective or interests. On may events, a gathering or network structures when somebody is not quite the same as the lion's share. A genuine case of that would be when  a kid is being prodded in school since he has glasses or supports. Toni morrison's Sula is a tale about a lady whose singularity got a little town Ohio together to agree with one another against her. The tale Sula brings up the issue in how individuals or networks meet up. For Sula's situation, her deserting of the town has sent her in a place of being an outsider. Sula's people group sees her cheerful and wild ways vulgar and improper. A genuine model would be her requirement for some sexual accomplices. Sula beds with a considerable lot of the men in her town, regardless of whether they were hitched or not. It was the main spot where she could discover what she was searching for: wretchedness and a capacity to feel profound distress .Lovemaking seemd to her, from the start, the formation of an uncommon sort of bliss. (122)  Her people group accepts a decent lady her age ought to be a mother, spouse and server to her family. A lady ought to stay at home and be loyal and deferential. Sula is was no of those things. From the beginning, she has consistently have been unique, she liked to do whatever it is that she jumps at the chance to do. She left to school , something that the vast majority from her town only occasionally did. Sula left to seek after a profession and to satisfy her requirement for information. She needed to do everything to consider everything to be encounters as much experience as possible conceivably gain while she was as yet youthful. It  was exceptional to see the town meeting up when Sula showed up once again from school. Out of nowhere individuals in the town began agreeing with one another against Sula. They began seeing Sula as a weirdo, a fallen angel, as one woman depicted her, contrasting Sula with the town untouchable named Shadrack. The town began to pay special mind to one another just as they attempt to pay special mind to themselves.

Sabah Issue Essay Example

Sabah Issue Essay The outfitted interruption into Sabah by Sulu psychological oppressors is a hit to the advancement of the BIMP-EAGA (Brunei, Indonesia, Malaysia, Philippines-East Asean Growth Area (BIMP-EAGA), says BIMP-EAGA Malaysia Business Council director Datuk Roselan Johar Mohamed. Communicating significant disappointment over the episode, he approached BIMP-EAGA part nations to return to the first business as usual, concentrating more on quickening financial advancement in the four nations in a protected and favorable way. Citing the well established saying we can't arrange on the off chance that you are pointing a firearm at me, Roselan said that it was valid with regards to the sub-territorial gathering, which was propelled in 1994. We should all withdraw and return to the planning phase, reexamine and return to our methodology and return to the arranging table, he told Bernama. Roselan was remarking on the ongoing explanation by Former Philippines’ President Fidel Ramos as to the deadlock in Lahad Datu in the east shore of Sabah, that the BIMP-EAGA ought to be restored by the nations worried as the gathering was the way to improve the people’s conditions in south Philippines, Borneo Island and nearby regions. The BIMP-EAGA is the success win technique in the event that we are looking from the viewpoint of a superior, increasingly prosperous, progressively serene, increasingly agreeable and progressively practical future for all people groups, Ramos was cited as saying. We will compose a custom exposition test on Sabah Issue explicitly for you for just $16.38 $13.9/page Request now We will compose a custom paper test on Sabah Issue explicitly for you FOR ONLY $16.38 $13.9/page Recruit Writer We will compose a custom paper test on Sabah Issue explicitly for you FOR ONLY $16.38 $13.9/page Recruit Writer Ramos said the possibilities of the BIMP-EAGA were extraordinary to such an extent that even remote nearby governments, for example, Australia’s Northern Territory and Western Australia states had joined the gathering as partners. Ramos said that during his organization, he attempted to set up an enterprise that would build up the BIMP-EAGA sub-area. The organization is to be together run by Malaysia, the Sulu Sultanate’s beneficiaries and private segment accomplices. The company’s income can substitute the yearly RM5,300 as the lease to the sultanate’s beneficiaries, Ramos said. In this regard, Roselan recognized Ramos’ job in the establisment of BIMP-EAGA, saying that the Former Philippines’ President was both vocal and astute when he started the BIMP-EAGA idea along with Malaysia’s previous Prime Minister Tun Dr Mahathir Mohamad.

How to Celebrate Even the Biggest Mistakes!

How to Celebrate Even the Biggest Mistakes! Big Mistakes in Big Companies In a famous 2010 tale, Zappos’ CEO Tony Hsieh chose not to fire an employee who had made a $1.6 million mistake. In another story, a CEO actually thanked the IT guy who caused the company’s site to go down (causing a loss of thousands of dollars per hour) for uncovering a systematic weakness that needed to be fixed. See Top 5 Reasons to Celebrate Mistakes at Work. My Blog Mistake I did not know these anecdotes until I sat down to write this blog about mistakes. Last week, as many of you are aware, I wrote a draft of my blog and sent it to my assistant with a request that she come up with an appropriate title for the article. She offered six suggestions, with her top pick being “3 Trends Effecting LinkedIn That You Need to Know.” I wrote back the following: I chose #3 [3 Ways LinkedIn Times are a Changin’] and updated the title on WordPress. Note it would be Affecting not Effecting!! The next thing I knew, the blog had gone out to my e-list with the original subject line, the word “Effecting” intact. Oops. The emails rolled in: I noticed a spelling mistake in your subject title. It should read 3 Trends Affecting LinkedIn…. I see this error a lot, but thought you might want to make a note of it. It should be 3 trends AFFECTING Did you use effecting rather than affecting on purpose? Living “Above the Line” My first response was “This is bad.” I mean, here I was, a writer and editor, making an error that I’ve actually blogged about in the past! See Top 7 Grammatical and Spelling Errors of 2012. But as I aim to do in my life, I looked at where the opportunity was in the face of this breakdown. I’ve taken plenty of personal growth courses where we are coached to say things like “Yay! I made a mistake!” So how could I, dare I say, celebrate this initially embarrassing mistake in my blog title? I issued a correction as soon as possible, thanking my readers for their eagle eyes and explaining what had happened. I did my best to convey an understanding that mistakes happen, and that I probably need another round of editorial proofing before sending out my blog. One message from a reader confirmed I had done the right thing: Love the graceful save you did on this you got it goin on, as they say, girl. Always a fan. When I can ever get a moment I want to work with you to update my LI profile! In the grand scheme of things, this was a small mistake. While I feared I might lose clients over it, since people count on me to know English grammar and spelling, I hope my correction set the record straight. No one was injured or taken advantage of as a result of this mistake. Celebrating Mistakes! Mistakes are the way we learn most in life. Looking back, I can see that my mistake last week was a testament to my ability to trust another person to do work for me! It would not have happened if I had not expanded my business to the point where I need an assistant. The mistake also showed me that many of my readers care and are paying attention. And I was given the opportunity to “play above the line,” issuing a correction that was gracious and non-blaming. I got to show my commitment to quality, and that I was unwilling to let something like this error go unaddressed! I recently spoke with someone who told me about a $250K mistake she once made at work. When she went to her boss expecting to be fired, she had another thing coming. He appreciated her honesty and let the monetary loss roll off his back. As he said, he could always make another $250K, but he would not be able to get her back. That’s how I feel about what happened with my assistant. I wouldn’t let this one mistake color my undying appreciation of what she does for me and how responsible she is when she does make a mistake! In fact, in the midst of writing this blog, I took a break to apologize to her for my initial “This is bad” response. I have a lot to learn about celebrating my own mistakes and the mistakes of the people around me. And I’d love to hear what you have learned in your life! How have you celebrated mistakes? How could you or someone around you have done better in their response to a mistake? I look forward to hearing what you have to share!

How to Celebrate Even the Biggest Mistakes!

How to Celebrate Even the Biggest Mistakes! Big Mistakes in Big Companies In a famous 2010 tale, Zappos’ CEO Tony Hsieh chose not to fire an employee who had made a $1.6 million mistake. In another story, a CEO actually thanked the IT guy who caused the company’s site to go down (causing a loss of thousands of dollars per hour) for uncovering a systematic weakness that needed to be fixed. See Top 5 Reasons to Celebrate Mistakes at Work. My Blog Mistake I did not know these anecdotes until I sat down to write this blog about mistakes. Last week, as many of you are aware, I wrote a draft of my blog and sent it to my assistant with a request that she come up with an appropriate title for the article. She offered six suggestions, with her top pick being “3 Trends Effecting LinkedIn That You Need to Know.” I wrote back the following: I chose #3 [3 Ways LinkedIn Times are a Changin’] and updated the title on WordPress. Note it would be Affecting not Effecting!! The next thing I knew, the blog had gone out to my e-list with the original subject line, the word “Effecting” intact. Oops. The emails rolled in: I noticed a spelling mistake in your subject title. It should read 3 Trends Affecting LinkedIn…. I see this error a lot, but thought you might want to make a note of it. It should be 3 trends AFFECTING Did you use effecting rather than affecting on purpose? Living “Above the Line” My first response was “This is bad.” I mean, here I was, a writer and editor, making an error that I’ve actually blogged about in the past! See Top 7 Grammatical and Spelling Errors of 2012. But as I aim to do in my life, I looked at where the opportunity was in the face of this breakdown. I’ve taken plenty of personal growth courses where we are coached to say things like “Yay! I made a mistake!” So how could I, dare I say, celebrate this initially embarrassing mistake in my blog title? I issued a correction as soon as possible, thanking my readers for their eagle eyes and explaining what had happened. I did my best to convey an understanding that mistakes happen, and that I probably need another round of editorial proofing before sending out my blog. One message from a reader confirmed I had done the right thing: Love the graceful save you did on this you got it goin on, as they say, girl. Always a fan. When I can ever get a moment I want to work with you to update my LI profile! In the grand scheme of things, this was a small mistake. While I feared I might lose clients over it, since people count on me to know English grammar and spelling, I hope my correction set the record straight. No one was injured or taken advantage of as a result of this mistake. Celebrating Mistakes! Mistakes are the way we learn most in life. Looking back, I can see that my mistake last week was a testament to my ability to trust another person to do work for me! It would not have happened if I had not expanded my business to the point where I need an assistant. The mistake also showed me that many of my readers care and are paying attention. And I was given the opportunity to “play above the line,” issuing a correction that was gracious and non-blaming. I got to show my commitment to quality, and that I was unwilling to let something like this error go unaddressed! I recently spoke with someone who told me about a $250K mistake she once made at work. When she went to her boss expecting to be fired, she had another thing coming. He appreciated her honesty and let the monetary loss roll off his back. As he said, he could always make another $250K, but he would not be able to get her back. That’s how I feel about what happened with my assistant. I wouldn’t let this one mistake color my undying appreciation of what she does for me and how responsible she is when she does make a mistake! In fact, in the midst of writing this blog, I took a break to apologize to her for my initial “This is bad” response. I have a lot to learn about celebrating my own mistakes and the mistakes of the people around me. And I’d love to hear what you have learned in your life! How have you celebrated mistakes? How could you or someone around you have done better in their response to a mistake? I look forward to hearing what you have to share!

How Effective Is Integrating Social Communication...

I want to research, â€Å"How effective is incorporating Social Communication Emotional Regulation Transactional Supports (SCERTS) model to support individuals with ASD?† â€Å"Teachers are often caught between the service delivery system embraced by parents and the services the school actually provides†, (E. Amanda Boutot, 2011, p. 68). I believe that utilizing the Social Communication, Emotional Regulation, Transactional Supports (SCERTS) model would be an effective tool in bridging the gap between the preferred approaches or methodologies embraced by the family, and the services provided by the school. The SCERTS model is not exclusive to other ASD approaches, and utilized parents as active members to developing the education programming best suited for their child. One problem that I foresee with the SCERTS model is establishing the extensive time needed to develop, and adjust the individual educational programming due to the demanding schedules of educational professionals and family members. My primary role is to provide: 1. Social Communication, Emotional Regulation, Transactional Supports (SCERTS) model training. 2. 3. Provide other educational professionals with necessary professional development training to implement the SCERTS model and collaborate and consult as needed. Our school campus is a smaller, rural campus servicing about 750 students KindergartenShow MoreRelatedEssay Child Abuse and Neglect946 Words   |  4 PagesChild Abuse and Neglect Abuse of children has become a major social problem and a main cause of many peoples suffering and personal problems. Neglect, physical abuse, and sexual abuse have an immediate and long-term effects on a childs development. The long-term effects of abuse and neglect of a child can be seen in psychiatric disorders, increased rates of substance abuse, and relationship difficulties. Child abuse and neglect is a huge problem. People that abuse are people who have beenRead MoreHow Does A Parent Decide Their Caregiving Style1516 Words   |  7 Pagesdevelopment. How does a parent decide their caregiving style? Of course it is not as simple as picking and choosing a preferred parenting style as it may depend on the child or the parent themselves. Many have researched the topic of parenting styles, but one psychologist s findings in particular have continued to build the groundwork of this topic. â€Å"[Diana] Baumrind found that parents differed in four important dimensions: 1. Express ions of warmth... Strategies of discipline... Communication... 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Supporting The Electoral College - Free Essay Example

Sample details Pages: 3 Words: 897 Downloads: 10 Date added: 2019/05/28 Category Politics Essay Level High school Tags: Electoral College Essay Did you like this example? The Electoral College- Itrs time to move forward With intentions of finding a solution, for establishing a federal government along with a central figure in office, the framers of the Constitution constructed the Electoral College. The College was created to simplify the method for electing a president every four years. The philosophy supporting the Electoral College is that each individual state is granted a specific amount of electoral votes in accordance to its population, which were given to the candidate that won the states popular vote. In recent generations, questions are presented as to whether or not this method still proves the most effective for electing this nationrs most influential office. Don’t waste time! Our writers will create an original "Supporting The Electoral College" essay for you Create order The Constitution presented many intelligent checks and balances and compromises, but the Electoral College isnt one of them. Years later James Madison would compose that it endured from hurrying influence produced by fatigue and impatience. The system worked as intended only for the two elections won by George Washington, reported from Congressional Research Service. In 1796 the initial parties constructed a campaign for Thomas Jefferson and John Adams. The election went to the House of Representatives, predominated by the rival Federalists, many of the party memberrs viewed Adams as less offensive than Jefferson, and favored him to become president. Afterwards a disorganized process, containing no less than 36 votes, Jefferson was elected president, as for Adams he became Vice President. The fiasco led up to the implication of the 12th Amendment, which dictated that electors determine their selections for vice president and president. The electors operation rapidly fell apart in the encounter of real world politics and, specifically, the increase of the two-party system. Once the Electoral College settlement was stable, Madison remarked that the president is now to be elected by the people, he told Virginiars ratifying convention the updated executive would rely on the choice of the people at large. The states immediately democratized the method. In 1832, South Carolina was alone, in which the state allowed for the state legislature to choose its electors. What a failure the belief was of allegiance electors rescuing the country from a Trump administration- The concept of the electoral college behaving as initially designed is considered too anti-democratic to take flight. The entirety of this is to pronounce the reverence the Electoral College receives due to the founders brilliance as well as that accompanying endurance of its failures- is improper. Political scientist John Roche organized it a half-century back, referring to the Electoral College as merely a jerry-rigged improvisation which has subsequently been endowed with high theoretical content. It serves as the appendix of our body politic, a now worthless vessel that only receives consideration when it presents itself as an issue. Defense for the Electoral College heavily relies on a wish to assure the presidential candidates that they wont have to spend time visiting large cities, in order to gain their vote and deliberately with protecting the political systemrs federal character. The previous distress is exaggerated. First of all, doesnt require candidates to campaign across a wide variety of states, not even in states that oppose them. It deforms the presidential campaign, by allowing the parties to disregard over 40 states, that they know they either cant lose or cant win. Looking into previous campaigns, there are specific states that will wont receive anything more than campaigning TV ads. Three of the most popular states that represent this are (Texas, New York, California) that will never receive a campaign visit, even though those states contain 25 percent of the U.S. population. Letrs not forget, the Electoral College allows for the possibility for a candidate to significantly lose in the number of popular votes yet succeed with electoral votes. This has been presented a least 5 times out of 56 elections, it may seem like not so big of a deal, but when it does it creates a whole lot of chaos every single time. Not to mention it happened so recently with the 2016 election. Hillary Clinton significantly acquired more popular votes than Donald Trump by a difference of 2.8 million votes, despite that significant difference he got elected by gaining 304 electoral votes. While faithful electors are commonly exceptionally loyal to the party they regulate with, they arent require to vote based on the way the individuals of their state trusted and directed them to. Basically, even if a candidate dominates in the popular votes of that specific state, doesnt mean that your states electors have to cast a vote for the same candidate. These electors that voted against their state are known as faithless electors. Only 29 states maintain legislation that disciplines faithless electors, although there has never been a successfully prosecuted elector yet. This means that 21 states dont enforce that an elector is obligated to vote for their partyrs candidate. Should the vote of one individual have potential to override the will of millions. I propose a compromise that will allow for equality and power to the people yet allows for a structure and is to be regulated by the federal government. The Amendment should be written as the following: Congress is prohibited from utilizing its power and authority to override the will of the people. All individuals are given an equal voice in electing public officials, regardless of ethnicity, race, gender, and religion. No state will be denied the right to participate in national elections under Article V of the constitution.

My Learning Journey On The Bachelor Of Education - 1522 Words

Your Learning Journey One of the learning journeys that I have undertaken is enrolling on the Bachelor of Education (Adult) back in 2010. When I started this journey, in the back of my mind, I felt I did not have the intelligence to succeed. So, when in 2010, when my Programme Manager asked me to consider completing the Bachelor of Education (Adult Education) as part of my Professional Development at work, I thought it was a great idea. Of course the ugly head of self-doubt started to manifest in the back of my mind. Pallof and Pratt (1999) expressed my reasons for doubt very well when they state, that it fear that can keep us from undergoing a higher level of psychological connection, and it is fear of that path, the fear that we will be rejected, fear that we will fail, fear that we that we are just not good enough, that can hold us back from attempting new things. I decided that it was time, although I still had self-doubts, but the hunger I had for learning seemed to keep the self-doubt somewhat subdued. This I believed would challenge me to improve my teaching – make the learning experience for my students better – give them the opportunity to learn new things, things that would help them increase their skills and it has improved my teaching, and it also has improved my own learning. I had to overcome my lack of skill in academic writing and higher education learning. It is one thing to teach/facilitate, but it is a whole different kettle of fish when you are theShow MoreRelatedReflection1712 Words   |  7 PagesJourney Through the Ages: A Reflection The inspiration for Chantal and I’s praxis paper was from Carl Leggo’s article, â€Å"Pedagogy of the heart†. As I read Leggo’s ruminations between his prose story and his poetic expression I realized his article read like a praxis paper. 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Health and Social Care Mental Health Practice

Question: Discuss about the Article on Health and Social Care? Answer: Initiatives in promoting the anti-discriminatory practices: There exists several national legislations and policies which is made and placed so as to ensure that the individuals are in no circumstances discriminated based on any or their circumstances. These national wide policies include the mental health act as well as the mental capacity act of the year 2005. There is also a strong the tendency of the mentally ill patient who are being stigmatised by people and even by the health care professionals who are mainly meant to take care of their health. Thus, these pieces of legislations are made by the government (Monds-Watson, Manktelow McColgan, 2010). The act basically came into effect in the year 2007 right after a series of cases which were reported which concerns serious abuse and also neglecting which was found in the mental health organisation institutions that is characterised with discrimination. This act was made so as to protect the service users from any kind of abuse and by discrimination. The aim of the service user for the mental health patient is for removing stigmatisation associate from the mentally illness. Under Section 127 of this act, such an offence attracts a maximum penalty which extends up to five years for the ill treatment of such a patient (Ahmed, 2007). The allocation or appointment of the independent mental health helper or advocate enables to speak out in support of the detained patients. But still, despite introduction of this piece of legislation, this major issue such a kind of discrimination and also the prejudice towards the mentally ill people still exist which is really a sad situation. Though there are many factors which seem to be positive and encouraging so as to tackle this alarming situation, but still the situation requires mat fold improvement and serious and strong eye plus actions against the defaulters. Difficulties in implementing the Anti-Discriminatory Practise: While implementing the Anti-Discriminatory Practise in health and social care settings, there are so many hurdles and difficulties which may come across, these may include the following; 1. The care providers may not understand the real importance of promoting the anti-discriminatory practice (Underhill, Boucher, Roper Berry, 2012). 2. Huddle regards the beliefs and the values of the Care providers. 3. Lack of ability to put service users at the heart of the service provision. 4. The possibility of the Care provider not being much committed to the care value base of the policy. 5. The Stereotyping plus the assumptions. 6. Possibility of non respect of the service users rights and their wellbeing. 7. Funds limitation. 8. Religious and the cultural values may also become a cause of conflict. Serious difficulties may be noticed while trying to implement the anti-discriminatory practices. It is of prompt importance that a quick action which is very professional against discriminatory actions happen as required to the satisfaction of the person who is being discriminated (McKenzie, Rae, MacLean, Megson Wilson, 2006). The care is very important that they receive plus should be achieved and met at a quite standard, but this may not be implemented in case someone is judged by background, uplifting, culture, race Sex and even religion. The staff personnel who are responsible for care may definitely treat them with prompt care and also differently because of being prejudice. Success of the recent initiatives: As the discrimination is a very large and widespread problem nowadays, this equality act is really very invaluable for people who are likely to face or suffer the effects of the pre-employment as well as employment. It also is a very strong act that applies to about each and everyone plus affects the way the organisation is run and thus makes up a very good amount and situation of how the work is basically carried out. New roles have been created in the areas of the mental health which allows the psychologist, nurses and the other occupational workers in the health sector to become something which is known as the approved mental health professionals (Toklu, 2015). The persons related to the AMHP are trained in such a way to promote the anti discriminatory practices. The childrens who are facing the mental illness are going through the different processes as compared to the adults and come under the different section in the act of the mental health. The disability discrimination act 2005 also helped a lot in promoting the anti discriminatory practices, as this act applies to those having some sort of disabilities. This act helps to protect the rights of the disabled peoples against the discrimination in providing any services or the facilities to such persons. Hence the different act which was initiated in promoting the anti discriminatory practices has supported the peopled in many ways, and hence changes provide better services of the health care to the society (Wakefield, Furber, Boggis, Sutton Cooke, 2003). Overcoming the difficulties: While working in the health care or the social care it is important for one to promote the anti- discriminatory practices, whereas in the implementation of such practices there may be some difficulties. In the health care and the social care one may come across the professionals and the workers, which may show discrimination to some certain users of the services. This approach of the professionals and the workers may make the users feel unworthy and can also lower their self esteem and confidence (Eldridge, 2012). If one sees this happening can challenge the professionals or the workers who are following the practices of the discrimination, this may sometimes be difficult as this may raise the conflict. Hence, its important for one to remain calm and to tell the workers as per your believe what they did was wrong. The language and communication may also act as a barrier and also prevent the implementation of the anti discriminatory practices in many different ways. Another difficulty which arises is the usage of the jargon which may prevent the promotion of the anti discriminatory practices of the social and the health care (McDonnell Jones, 2010). This may also cause the professionals annoyed as the service user will not be able to understand what is being said to him due to the use of the jargon. Hence, overcoming such difficulties, its the duty of the Health department and the social care and local health organisations to take such proactive steps for addressing the unequal access and outcomes experienced by some sections of the community. References Ahmed, B. (2007). Teaching critical psychology of race issues: problems in promoting anti-racist practice.J. Community. Appl. Soc. Psychol.,18(1), 54-67. Eldridge, T. (2012). Overcoming barriers to implementing recommended practices.AORN Journal,95(5), 566. McDonnell, J., Jones, C. (2010). Overcoming the difficulties of benchmarking in mental health.Mental Health Practice,13(6), 26-30. McKenzie, K., Rae, H., MacLean, H., Megson, P., Wilson, S. (2006). difficulties faced by social care staff when managing challenging behaviour.Learning Disability Practice,9(2), 28-32. Monds-Watson, A., Manktelow, R., McColgan, M. (2010). Social Work with Children when Parents have Mental Health Difficulties: Acknowledging Vulnerability and Maintaining the Rights of the Child.Child Care In Practice,16(1), 35-55. Toklu, H. (2015). Promoting evidence-based practice in pharmacies.IPRP, 127. Underhill, M., Boucher, J., Roper, K., Berry, D. (2012). Symptom Management Excellence Initiative: Promoting Evidence-Based Oncology Nursing Practice.Clinical Journal Of Oncology Nursing,16(3), 247-250. Wakefield, A., Furber, C., Boggis, C., Sutton, A., Cooke, S. (2003). Promoting interdisciplinarity through educational initiative: a qualitative evaluation.Nurse Education In Practice,3(4), 195-203.

Middle Ages And Literature Essays - Holy Grail, Narrative Poems

Middle Ages And Literature Middle Ages saw many developments and new trends, but none so plainly as the developments witnessed in the Language and Literature of that time. It began with the Norman Conquest: eloquent french words substituted for the "harsh" saxon equivalents, primarily in the upper levels of society. Literature began to reflect these changes in the language, and continued to evolve throughout the Renissance. Together, these aspects helped define the Middle Ages. The Norman Conquest took place in 1066 with the death of King Edward. William of Normandy, later to be reffered to as "The Conquerer", fought King Harold in order to claim the crown in Britian. Succeeding, William integrated Norman life into the Old English culture, concentrating in the higher courts and plitical scene. This integration of the Norman culture then filtered down to the underclass. The developmental trends of the English Language can be clearly seen in the literature of the time. Geoffrery Chaucer, who's works were a precursor to the Renissance, wrote The Canterbury Tales, a collection of stories set within a framing story of a pilgrimage to Canterbury Cathedral, the shrine of Saint Thomas Becket. The poet joins a band of pilgrims, vividly described in the Prologue, who assemble at the Tabard Inn outside London for the journey to Canterbury. Ranging in status from a Knight to a humble Plowman, they are a detailed view of 14th-century English society. Another glimpse into the life of Middle England was created by William Langland, who was supposedly the author of the religious allegory known as Piers Plowman, considered one of the greatest English poems of medieval times. This work satires corruption among the clergy and the secular authorities, and upholds the dignity and value of labor, represented by Piers Plowman. Sir Thomas Malory, a translator and compiler, was the author of the first great English prose epic, Le morte d'Arthur. It is believed that he was an English knight of Warwickshire and spent many years in prison for political offenses and civic crimes. Le morte d'Arthur was supposedly composed while the author was in prison. It is a compilation and translation from old French sources of most of the tales about the legendary Arthur, king of the Britons, and his knights. The work is filled with compassion for human faults and rememberance of the days of chivalry. His works are followed by John Wycliffe, who gained prominence in 1374 during a prolonged dispute between Edward III, king of England, and the papacy over the payment of a certain papal tribute. Both the king and Parliament were reluctant to pay the papal levies. Wycliffe wrote several pamphlets refuting the pope's claims and upholding the right of Parliament to limit church power. The growth of towns and guilds helped to spread the new trends witnessed in the Middle Ages. With towns, society was concentrated, encouraging the spread of the new language and culture. Guilds then helped bring people with similar talents together, providing the ideal conditions for new inventions to arise. One such invention crucial to the development of literature and language in general was the printing press. Developed by Johann Gutenberg of Germany, the printing press allowed works to be copied and distributed en masse. William Caxton, the first englishman to open a printing press, helped with the transmission of new ideas in the Middle Ages, ushering in the Renissance. Caxton was responsible for the printing of many of the famous works of Middle Age authors, including Sir Thomas Malory's Le morte d'Arthur. Therefore, it is readily appearent that the Middle Ages of English history was a crucial time in the development of the English language and the literature to follow. Without such developments witnessed in the works of Chaucer, Wycliffe, and Malory, the literature that followed, such as the works of William Shakespeare, would not have been possible.

Dataclear Case Study Essays

Dataclear Case Study Essays Dataclear Case Study Paper Dataclear Case Study Paper The competition is part of doing business for the company but until now there was no direct competitor. Opportunity to grasp the situation and overtake a competitor from the correct angle is very important. DataClear business with a product that is high international potential. Launch a global business plan is a great opportunity that no one wants to squander, but in this case, DataClear not kept cool. He launched into a situation recklessly impulsive. The plan is to grow globally, not because of reactive strategic but brings great chaos, what the situation was also seen. Director and staff with very low orientation in issue and with almost no experience in their own heads have tried to resolve the situation as quickly as possible. Greg built a leading position with Susan similar experience in Asia, but this does not guarantee success. Each market is different and should therefore be well aware of the market to which the company wants to enter. In this case, the teams submit their proposals without deeper analysis. Determine the country in which they would need to enter and potential partners, but did not provide the basic pros and cons. If a company wants to succeed globally, they must look at all of your options in depth. Important is the choice of markets, analysis of environmental, cultural backgrounds and also a competitor analysis. These basic attributes were not met. I missed them because someone competent who could somehow coordinate the entire discussion. If he wants to expand the DataClear well understand their existing strengths, future opportunities, threats and assess their real possibilities. DataClear should take into account their lack of experience and that the company is only 38 people, which is quite low for expansion. It would be necessary to invest not only in the entry, but also to the fact that all new members be able to pay, which would ultimately lead to losses. Entry to the market but they can not guarantee immediate success. Even if it is decided to expand a little earlier than VisiDat would not necessarily mean that it will be better. It is therefore important in this case to know competitor. Start the survey in a hurry is never a bad thing. DataClear mainly by not panicking. I would suggest you do research and gather information on competing firms and others. Because only a thorough knowledge of the enemy an attack properly. I would recommend to address the first option from consulting with a team of experienced, specialist, potential investors and analyze opportunities and threats. Discuss the pros and cons and then develop a strategy that will be able to ensure the companys competitiveness either entering foreign markets or expanding its product in the domestic market. In deciding the c ompany has identified a dual version of the product and to adapt to new markets abroad and cooperation. But hang in the air remains the possibility of expansion of the product in the domestic market in other sectors. As we have seen DataClear not enough planning capabilities to enable it to and was able to easily enter new markets. Appropriate strategy would be to maintain and establish relationships with the domestic market and to build a name not only as the first and only company, but also strong. Expand by mindlessly in this case was a very risky move, although that would enable the company to succeed or even fail. However, if a competitor tried to know the score by developing a comprehensive strategy to VisiDat was not a threat, they would be able to succeed in spite of great risk. Business is still based on the strength of the company.

Describe the factors that influence the cost of maintenance. Are any Essay

Describe the factors that influence the cost of maintenance. Are any factors more important then others Why - Essay Example Of the above mentioned factors the most important factor is the quality of systems design. Creating a well documented system allows all other aspects of the systems to be traceable and with complete evidence. Hence any latent issue or technical issue that might come up can be easily resolved. Also, all the communication and messages are more accurately sent to the intended users. Although the development of strong and quality system documentation can prove to be an expensive and time consuming task, this allows the other possible issues in the future to be resolved more easily and fast, which thereby lead to reduced maintenance costs (Hoffer, George and Valacich). Quality documentation also allows upgrades and changes to be made more easily and any person with proper knowledge of the platform on which the system operates can use the documentation to maintain the system

Eithics in History Essay Example | Topics and Well Written Essays - 500 words

Eithics in History - Essay Example Each of these has been supported by evidences and views. In the case of first, capitalist phenomena trigged by the concept of globalized trends and international cooperation in the field of science, politics, economy is mentioned. The religious ideologies and religious mindsets are put aside for the sake of a more uniform and organized system of operation in the global sphere. The second agent of the world transformation mentioned by Benjamin A. Barber is that of Jihad. Jihad as in the modern context of political and more predominantly the physical might with regard to the social standing and overall social influence on a given state and given individual. Owing to the hardliner and extremist views carried by the latter mindset ( Jihadist mindset), the former in the form of the globalized world believers and individuals are forced to unit into a single tier where they vehemently abhor the ideas and the manner of influencing undertaken by the Jihadist and extremist mindset. The element of social entities such as norms and other societal components have been mentioned and at the same time quoted for with regard to their standing and influence on the individuals and society as a whole. His paradox of the idea and view advocating the concept of conflict and bitter views towards the each bench group is supported by and defended through the views of the social standing at present. With the world split bitterly into two with the Jihadist mindset aiming to overtake the other and vice versa. The author has given examples of the states and entities such as Bosnia and Rwanda as the regions and countries that have been hit by the plague of hatred, ideological differences and similarly separating and splitting views and opinions. On the other side the ideas of social progress and capitalist mindset has brought about people in the West. This bringing about is based on the function of global partnerships, support systems, economic assistances and

The impacts of structural and infrastructural elements to service o

The impacts of structural and infrastructural elements to service o I. INTRODUCTION With the ever-changing nature of a global business operation that requires firms to adjust rapidly, operations flexibility capability has become more influencing, underpinning the strength of an organization. World-class service organizations rely on right strategies and practices to enhance their operations flexibility. In Malaysia, for instance, the world best budget airline, AirAsia, applies certain principles, practices and procedures that align with its operations objectives to achieve appropriate level of flexibility in their operations that suited its market segments requirements [1] [2]. In another example, there was a lot of confusion on the part of the passengers and employees of Jet blue airlines in Florida when weather conditions delays flights. In any eventualities, organization must plan ahead on how to deal with the changing circumstances that will affect their operations. Some of the impact of changes must be dealt at the source through some standardization of products, services and process delivery. The remaining must be dealt with at the point of impact using robust structural and infrastructural resources deployment strategies. Among the most essential move to establish and eventually enhance the operations flexibility is the use of technology especially the IT to better communicate internally within organizational units and externally with their customers thus providing flexibility in their operations. Others may rely on smart networking with clients and suppliers so that they will handle the uncertainties together as a group. At the same times, having a flexible workforce will ensure certain level of variability will be absorbed by tactically reassign the workforce. In summary, the changing nature of the environment requires flexibility to be one of the primary competitive components to be applied and considered seriously. To enhance the flexibility capability, firms need to strike a balance with structural and infrastructural decisions. In this paper, we will evaluate the dimension of structural and infrastructural elements and service operations flexibility and their relationship in a multivariate outlook. Few important questions need to be addressed here namely: What is service operations flexibility; what are the important structural and infrastructural elements and how they affect the operations f lexibility of service organization. II. LITERATURE REVIEW It is widely argued that operations flexibility is very much related to changing the structure and infrastructures of the organizations. However, the discussion on the important elements that fall into each category is debated. In following the definitions given by Hayes and Wheelwright [3], and Schroeder [4] suggested structure resources include capacities, facilities, process technology, and vertical integration whereas infrastructures include people, information system, organization, production and inventory control, and quality control system. Slack [5] suggested labor and technology as structural resources that must be supported by infrastructural assets such as the system, relationship and information couplings. Relating the structural and infrastructural elements to operations flexibility, there have been several studies done to address the issue. One of the important studies conducted by Correa and Gianesi [6] associated the broader term of flexibility as being able to respond effectively to unplanned change. They linked uncertainty and variability with unplanned change, which require firms to understand the concept of unplanned change. Managing unplanned change can be divided into two dimensions. One is labeled as flexibility in dealing with change after the unplanned change has occurred. The second dimension is the ability to deal with a certain amount of change and reducing the effect of change. This can be done by finding ways to control the changes by implementing strategies like forecasting technique, maintenance system, parts standardization, and manufacturing focus. These strategies are to prevent and avoid the change before it occurs. This is where the structural and infrastructur al elements play their roles. For example, in order for service firms to be able to implement the chosen strategies both before and after the occurrences of unplanned changes, firms ought to have suitable structural elements such as integration and technology supported by systematic infrastructural elements such as quality leadership and teamwork activities. Harvey et al [7] explained that a flexible firm is the one that can handle variability with minimum penalty and suggest the difference between internal robustness and external flexibility. Internal robustness must be dealt with minimum efforts due to the fact that it will not create value to customers. Harvey et al [7] suggested that in order to deal with the internal variability, firms may require organizational arrangement such as cross-functional teams, empowering contact personal, and building a flat organization, which factors are related to infrastructural elements of operations as well as modifying the structural elements such networking capability. It is the external flexibility that must be managed carefully in order to gain competitive advantage. Central to the issue, Harvey et al [7] proposed the use of structural element, mainly IT technology in order to manage flexibility. This is also supported by Bucki and Pesqueux [8] who also proposed the components of operations strategy on structural and infrastructural elements that contribute to operations flexibility. Adler [9] agreed that flexibility in organizations is a useful tool to improve firms competitive position as related to the use of technologies in implementation and the decision- making process. Upton [10] supported the idea and added that firms should create an infrastructure to allow for system flexibility. As a result of technological improvement and changes in customer preferences, service operations have become flexible and this requires adjustment in the delivery process. Upton [10] also pointed out that customers expect and prefer to get services at their convenient time and location, therefore capability on the part of the service provider to be flexible is imperative. One specific example on how structural elements such as technology and integration play an influencing role in service operation flexibility is the use of ATM machines. Banks that have ATM services have been providing convenient services to customers for years. In accordance with this, ATM services have improved over time. Two of the improvements mentioned include the increase in the limit of the amount in withdrawal transactions and the multiplication of ATM units strategically situated in many convenient locations. In elaboration, ATM services nowadays are not solely restricted to bank premises but can also be found at airports, petrol stations, bus stations, fast food restaurants and many others. The change in the way banks deliver services indicates the degree of flexibility in service operations that benefits banks and customers alike. ATM technology may require some investment on the banks side, but in the long run, it reduces operating costs by decreasing the number of staff a t counter services. Davis and Heineke [11] concluded that reduction in customers waiting time at counter services by improving better services management of process design can certainly reduce customers dissatisfaction and defection and technology could help to achieve this goal. Technologies have proven to be able to offer more opportunities in improving services processes. Collier [12] in a study on electronic devices for check-in and check-out systems in the hotel industry, automatic toll booth in transportation, electronic fund transfer in banking services, the practices of e-ticketing in the airline business have given huge impact on the ticket purchasing system, airport checking process, and service industries as well. Therefore, in responding effectively to customers demand variations, improving services process design by using technology is another approach to increase flexibility of the service system. Based on the above discussion, we have recognized several elements that must be considered in enhancing flexibility capability of a firm which could be further divided into structural and infrastructural elements. Among the most cited structural elements in discussing the service flexibility is technology, particularly the ICT, integration, and facility. With regards to the infrastructural elements, some of the most important factors cited in the literature are team management, worker empowerment, and quality leadership. As for the dimensions of service operations flexibility, we incorporate the types given by Correa and Gianessi [6] who suggest service flexibility capability as design, package, volume, delivery time, delivery location, system robustness and customer recovery with Harveys internal robustness and external flexibility[7]. Thus, we hypothesize; H1: Structural elements consists of facility, location, technology, integration/networking positively influence the external flexibility; H2: Structural elements consists of facility, location, technology, integration/networking are positively influencing the internal robustness, H3: Infrastructural elements consists of teamwork management, worker empowerment, and quality leadership positively influence the external flexibility, H4: Infrastructural elements consists of teamwork management, worker empowerment, and quality leadership positively influence the internal robustness We also propose that the infrastructural elements are more dominant in service industries as the soft power related to human potential are the silent forces that determines the operations flexibility, H5: Infrastructural elements have a greater influence on both external flexibility and internal robustness as compared to the structural elements. III METHODOLOGY This research uses a survey approach. We employed several techniques leading to the final large scale survey. First we conducted a thorough literature review on topics leading to the development of items to measure structural and infrastructural decisions and operations flexibility. Subsequently, the researchers conducted several interviews with operations managers in selected service companies namely; hotel, port management, and airline, to check if the factors found in the literature are relevant to the practical ideas of the managers, particularly in the Malaysian business environment. This technique allows the researcher to explore any relevant ideas pertaining to the issue. The interview will also provide some valuable information on the keywords or the indicators from the Malaysian perspective since the literature is too replete with studies from the different environments of western countries. Each session usually takes more than an hour. Combining the literature review and the interviews, an instrument was developed to measure structural and infrastructural elements, and operation flexibility. The structural and infrastructural elements are mainly adapted from the instruments developed by Boyer and McDermott [13]. The items to measure operations flexibility capability are taken from Correa and Gianessi [6] and Harvey et al. [7]. In summary, the instrument consists of (A)Infrastructural elements divided into worker empowerment(7 items), quality leadership(6 items), team management (4 items) (B) Structural elements consists of location(2 items), integration(5 items), technology(6 items) and capacity(2 items) (C) external flexibility (6 items) and internal robustness (5 items).  A sample of questions is given as follows; Technology: Indicate level of investment in the latest technology relevant for enhancement of the business operations (e.g. latest scanning system for hospital or new ATMs for banks) Capacity: Indicate the level of investment in upgrading / improvement of existing facilities Several workshops and discussion were conducted leading to the final version of the instruments. Before conducting a pilot study, we pre-tested the instrument on our MBA students, whose backgrounds included experience working in service organizations to identify potential problems with respect to the ability of the respondents to understand the questions asked, and clarify the instruments when it is necessary. No major change was made. Consequently, a pilot test was done to test the reliability and validity of the instrument. This is also done to minimize the administration of the questionnaires in the real study. 30 companies were conveniently selected to test the instruments. 25-100 observations were thought adequate for this purpose [14]. The reliability of the instrument was assessed before we proceed with the large scale study. We employed the Cronbach alpha method in gauging the reliability of the scale. All constructs show the alpha coefficient of greater than 0.7. We conclude d that the measurement scale is reliable and thus, will maintain all items measures. The large scale study that involved companies from 9 service industries was followed subsequently. Instead of using mail, which often result in poor response in an emerging economies countries such as Malaysia, we sent enumerators to operations managers or equivalent positions whom we had contacted earlier and expressed their desire to participate in the study. To choose the companies, we used the appropriate directory when it is available. For example, for the hotel industry, we utilized the Malaysian Hotel Association directory and select hotels with the rating of three stars and above. The selection represented both low contact and high contact category [15] :(a) Hotels (Service factory);(b) Fast foods (service factory);(c) Auto repair (Service shop);(d) Private hospitals (Service shop);(e) Private colleges; (f) Retailing (stores) (Mass service);(g) Retailing banking (mass service);(h) Accountant(Professional);(i) Architect firms(Professional).   The total final response was 254 firms. We then analyzed the data using the appropriate statistical techniques such as Factor Analysis and Regression Analysis TABLE 1 SERVICE CATEGORIES Sectors Frequency Percent Hotel Fast Food Private Hospital Auto repair Retail stores Retail banks Private colleges Architect Accountant Total 31 30 24 26 30 30 30 30 23 254 12.2 11.8 9.4 10.2 11.8 11.8 11.8 11.8 9.1 100 III. RESULTS Descriptive Statistics: We had about equal numbers of respondent across the 9 industries as shown in Table 1. With regards to the years of operation, more than 30% of all companies have been in operations for more than 10 years. Of all respondents, close to 60 percents are managers or above with 7.1 percentile hold top management positions. Most firms (about 60%) do business locally or nationally whereas about 25 % cover international market. Factor Analysis: A series of factor analysis was conducted to establish uni-dimensionality of the variables and to reduce the independent variables (structural and infrastructural elements) and the dependent variables (external flexibility and internal robustness) to appropriate factors. In doing this, there is an opportunity to redefine or reduce the number of factors according to the commonalities within the variables. SPSS provides the test for the appropriateness of the use of factor analysis and the adequacy of the sampling size. Bartlett tests indicate that factor analysis is suitable and the KMO test calculated that the sample is enough to conduct factor analysis. The first analysis on the structural elements resulted in three factors with percentage variance explained 74.674 percent. We define the factor as facilities related factors (capacity and location),technology, and integration/networking. We then run the second factor analysis for the infrastructural elements and foun d only two factors with 64.958 percent cumulative variances included and name the factors as teamwork management and quality leadership. Finally a separate analysis for external flexibility and internal robustness, as suggested from the theory, maintain most of the items that measures both constructs. The results of exploratory factor analysis shed light on structural, infrastructural elements and the service operations flexibility: external flexibility and internal robustness. The previously mentioned separate structural factor; facility and location, were remerged into one factor that we could call a facility related factors. Examining the items that measures capacity and locations seem to highlight the facility issues and the merging is not totally surprising. Meanwhile, worker empowerment from the infrastructural elements was diluted as some of the items are highly correlated with the team management. This is also justifiable as the team needs some forms of empowerment to be abl e to work effectively. We however intend to cut short the detail discussion of the result s of the factor analysis as the emphasis of this study is on the impacts of the independent variable to service operations flexibility. Multiple Regression: The first model with internal robustness () as the dependent variable has a good fit with R = 0.662 and R square = 0.439. The strongest factors to influence the dependent variable seem to be the structural elements, with technology ( Ã‚ ¢ = .387; t = 6.839), capacity location ( Ã‚ ¢ = .320; t = 5.706), integration/networking ( Ã‚ ¢ = .180; t = 3.353) show the highest beta-coefficient consecutively. Only team management, one of the two factors of infrastructural elements significantly influences the dependent variables. ( Ã‚ ¢ = .156; t = 2.609). The second model has also a good fit with R = 0.686 and R square = 0.471. This time, technology also plays an influencing factor ( Ã‚ ¢ = .342; t = 6.219), followed by capacity/location ( Ã‚ ¢ = .299; t = 5.499), integration/networking ( Ã‚ ¢ = .197; t = 3.783), team management ( Ã‚ ¢ = .187; t = 3.215), and quality leadership ( Ã‚ ¢ = .151; t = 2.678). Here, it seems that quality leadership fac tor play a significant role in delivering the external flexibility of a service firm. We also notice a reducing degree of influence of structural elements (except integration/networking) to affect the external flexibility of the service firms. Further, it is also quite surprising to observe the structural elements enforcing a higher degree of influence to the service operations flexibility where as we hypothesize that the soft elements of infrastructural should lead the list. The results enable us to confirm H1, H2, H3, and H4 but H5 which it is partially confirmed. This requires further explanations that will be discussed in the next section. IV. DISCUSSION This study confirms the importance of structural and infrastructural elements to the service operations flexibility. As suggested from Harvey et al [7] that the variability will have to be dealt with organizational arrangement such as cross-functional teams, empowering contact personal, and building a flat organization, which factors are related to infrastructural elements of operations as well as modifying the structural elements such as networking capability. Our study not only supported the literature but also specifying which factors contribute the most to the operations flexibility. Contrary to our belief that the soft elements will impact more on the operations flexibility of service firms, we found that the structural part especially the element of technology show a greater influence. We believe this is not totally unexpected as the infrastructural parts have also been found in the literature to play a supporting role in the operations effectiveness. Idris and M Ali highlighted the importance role of quality leadership and best practices in steering the effectiveness of firms [16]. Idris et al. [17] emphasizes quality leadership as an important component of organizational capability to drive company performance. Hussain et al [18] also proposed the prime role of leadership in their Excellence model. Further, regarding a reducing degree of influence of structural elements (except integration/networking) to affect the external flexibility of the service firms, this study highlights the role of infrastructural elements on the enhancement of the external flexibility. External flexibility usually deals with the customer demand that require more involvement on the part of the human resource to bring about the needed adjustments whereas more structural elements such as technology is needed to provide consistent internal results in the form of less confusion and glitches. Implying the results, service companies must invest in the structural elements such as technology and networking capability to boost the operations flexibility. These initiatives must also be back up with the human dimension in the forms of team management, and quality leadership. By recognizing the five factors prescribed in this research, a service company would be able to develop and strengthen the operations flexibility of their firms. There is no further analysis of the categories of service companies that may moderate the level of deployment of structural and infrastructural resources. For example, it is a possibility that a low contact service firms will utilize higher level of technology as compared to professional services. Thus future studies should highlight the issues. In addition, the importance of having operations flexibility may also be moderated by the competitive priorities of the companies and the categories of firms themselves. It is presumed that those companies who strive to make flexibility as their top agenda will deploy higher level certain structural and infrastructural resources as compared to those who have cost minimization as their operation objectives. Finally, this study uses managers perception to assess the operations flexibility. Other objectives measures should be explored for future studies V. CONCLUSION In this study, we investigate the relationship between structural and infrastructural elements and their effects on service operations flexibility. We divide the structural elements decisions into capacity, location, integration/networking, and technology while infrastructural elements decisions include worker empowerment, quality leadership, and team management. Service operations flexibility is divided into internal robustness and external flexibility. An instrument to measure all the factors is designed and pre-tested on 30 MBA students with slight changes as required. Thereafter, a pilot study was directed to operations managers of 23 Malaysian service organizations to check the reliability of the instrument. All items used to measure the studied factors are found to be reliable. Factor analysis readjusts our independent factors. With the new defined factors, we regresses them against the internal and external flexibility. We also found the dominant influences of structural and t he supporting influence of infrastructural elements to the service operations flexibility. ACKNOWLEDGMENT This research is supported by a research grant of National University of Malaysia (UKM GUP EP 07 18 113)

Lessons Learned in Kate O’Brien’s Land of Spices Essay -- Land Spices

Lessons Learned in Kate O’Brien’s Land of Spices Kate O’Brien’s Land of Spices is a good read especially if the bookworm is from a catholic school upbringing. The story’s contents complete with the antics of the girls and the lack of patience in the sisters is recognizable from memories drawn on similar events. The nuns’ softer emotions were hidden away from the students and only their hard-heartedness evident in the school’s classrooms. In sixth grade during the fall of 1963 after President Kennedy was shot and killed in Dallas, Texas, a Dominican sister was seen at school with tears in her eyes. At this moment the realization descended upon the enrolled that there was flesh and blood under that habit and not an alien being. O’Brien addresses Catholicism, homosexuality and love in her novel with creativity and realism for the times. On a negative note, the liberal use of the French language is a reminder that this book was written with the rich and cultured person in mind and become s aggravating to this unenlightened one. In reading the excerpt from The Land of Spices by Kate O’Brien contained in â€Å"The Penguin Book of Irish Literature†, this reader is at once aware of the descriptive words with which Helen (the eventual Reverend Mother of the novel) depicts her father, Henry Archer. She presents him in the passage as a man who is â€Å"very beautiful†¦different from other men†¦with curly, silky hair and eyes that shone like stars† and goes on further to say that â€Å"his face grew more beautiful as one drew nearer to it†. 1[1] Perhaps, this feminine portrayal is a less than subtle hint into Henry Archer’s being for in revealing him as a man with a feminine countenance and inevitably finding him locked in a loving embrace... ...ontrol to temperance to love. Despite the rocky relationship between Helen and her father she inadvertently learned patience from him as he continues to love her despite her attitude and she in turn awaits Anna’s realization of her interest and love. Helen and Anna learn temperance in their everyday dealings with Mother Mary Andrew. The greatest lessons are those of dedication and commitment as Helen in the role of Reverend Mother becomes the best nun she can be despite a decision made under duress. Notes: [1] From The Penguin Book of Irish Fiction p. 475. [2] From The Penguin Book of Irish Fiction p. 475. [3] From The Penguin Book of Irish Literature p.485. [4] O’Brien, Kate. The Land of Spices, p.20. [5] O’Brien, Kate. The Land of Spices, p.252. [6] O’Brien, Kate. The Land of Spices, p104. [7] O’Brien, Kate. The Land of Spices, p. 110.

Information Systems Security Essay

In today’s IT world every organization has a responsibility to protect the information and sensitive data they have. Protecting data is not only responsibility of security and IT staff but every individual is involved in protecting the information. The risks to information security are not digital only, but it involves technology, people and process that an organization may have. These threats may represent the problems that are associated to complex and expensive solution, but doing nothing about these risks is not the solution. The case we have been assigned today deals with physical and logical vulnerabilities and protection against the risks and threats by implying the best controls to either mitigate, avoid and transfer the risks. Being an Information Security officer at a newly opened location in a busy mall, I have been asked to identify physical and logical risks to the pharmacy operations and also to suggest remedies to avoid any huge loss to the business. The pharmacy operations involve the unique transactions which involves the critical patients’ data, valuable medication and access to cash. The regulation set by the government obligates a pharmacy to meet certain standards to secure logical and physical access to information systems. The pharmacy is comprised of 4 work stations, there is a drug storage are and an office in the premises which has a file server, domain controller and a firewall. The three of the four work stations are placed at the counter to record and retrieve information of customers’ order. The entry of the store if from the mall and there the drug storage area is securely locked location behind the front counters. The store has a back door entry which is used by the employees and for delivery of new drugs. As an IT officer I have to protect all aspect of security including physical security of IT systems. Information Systems Security Physical security is an essential part of information technology security. Physical security encompasses not only the area containing system hardware, but also locations of wiring used to connect the systems, supporting services, backup provisions and any other part of the systems. Laptops and other types of mobile computing devices must also be protected from theft. The data on the mobile devices sometimes more than the value of the device. Such devices can also be an entry point on network. First look at the physical vulnerable area to IT systems within the pharmacy. After identifying the IT assets of company we can surly identify the physical risks. * Server Room * File server * Domain controller * Front Counter workstations * Switches/hubs The back door as showed in the floor plan is used by the employees of the pharmacy and it is often used for delivery of drugs. The access through this door is a physical vulnerability. Only authorized personal should be allowed to use this door. Any unidentified entry or activity should be monitored carefully. Such incident can result in loss of physical devices. The server room is a highly secured area which should be allowed only to IT people, other personal should be granted access by seeking special approval. The door should be locked all the time to protect IT assets. The workstations at the front counters should also be locked and placed securely to avoid any theft. The caged area cannot be locked all the time, it would result in low productivity as the staff move between the store, office and front counters. Securing the server room by locking it is the first step; surveillance makes it more effective if someone breaks into the server room. In case of an incident, one can easily pull up the video and check it for a particular time or for a particular event. â€Å"A logical breach affects the network, data and software without physically affecting the hardware. One of the problems with any logical breach of security is that the damage is invisible and its extent is unknown†. (Georgia Institute of Technology). As we read in the book, vulnerabilities are found in all seven domains of the network: * User Domain: * Lack of awareness of security policy * Accidental acceptable use policy violation * Intentional malicious activity * Social engineering * Workstation Domain: Unauthorized user access * Malicious software introduced * Weaknesses in installed software * LAN Domain * Unauthorized network access * Transmitting private data unencrypted * Spreading malicious software * LAN-to-WAN Domain * Exposure and unauthorized access of internal resources to the public * Introduction of malicious software * Loss of productivity due to Internet access * WAN DomainTransmitting private data unencrypted * Malicious attacks from anonymous sources * Denial of Service attacks * Weaknesses in software * Remote Access Domain * Brute-force attacks on access and private data * Unauthorized remote access to resources Data leakage from remote access or lost storage devices * System/Application Domain * Unauthorized physical or logical access to resources * Weaknesses in server operating system or application software * Data loss from errors, failures, or disasters† (Kim, 2012) System and data could be vulnerable due a physical breach where an intruder affects any system or node by uploading some invisible malicious code on one of the computers. Usually the logical breach results due an unauthorized access to the system/network. The users on the front desk should be given access to the information they need to perform their job on need to know basis. Any workstation is capable to breach into sensitive information. Access to any machine could lead to confidential information breach. All users are required to use their credential to access information on the network. A strong password is required by the policy outlined by the IT department. Logical vulnerability deals with anything which is to do with computer software/network other than the physical network. People are the weakest link in the whole chain. They are the biggest threat to the IT network; any user could compromise the system without even knowing the result of his/her actions. Users using personal device on the enterprise network is the biggest threat ever. Use of personal media should be strictly prohibited because it could bring in the malicious code which gives access to hackers to break into network and steal confidential information. A weak password also helps intruders to disguise them as the legitimate user and access the information to compromise the network. Software and antivirus updates could also be crucial if it is not done on time, it can lead into breach. The physical threat and vulnerability can result in huge loss in revenue and confidential information leakage. As mentioned above, any physical vulnerability can result in loss such as theft of the equipment, any device plug to attack remotely or record data. We often printers in the network security, most printers nowadays stores information on built in memory on the printers before printing. If somebody walks out with the printer, access to information in printer’s memory can be accessed easily. Figure 1 Key Logger As showed in the picture, there is a small device which is a key logger. If any personal (internal or external) have access to the assets of the company can install such a device which will not be found with careful examination. Such devices can log the keys strokes which will open a door for attackers to get access to information all the time. Figure 2 Threats & Potential Impact The picture above is self-explanatory, is the network is physically or logically vulnerable any attacker can break which can lead to the impact mentioned above. In case of pharmacy where it is required by the law to take very extra care of customers’ confidential information no risks can be taken. In-case the network is compromised due to physical and logical vulnerability, the attacker can disrupt the whole business. Some disgruntle employee can cause DOS which will bough down the network which will result in delay in orders, low productivity. Vulnerability can also cause loss of information, loss of privacy of customers, legal liability due to leakage of confidential information which is governed by the HIPAA. And above of all reputation among customers, it is very difficult to gain customers’ confidence if it is lost just because of any event. To identity and deal with risks, we are going to take the same approach as defined in the book. After carefully examining the risks, we are going to analyze the impact and based on the impact we will develop a strategy either to mitigate, transfer, avoid or accept the risks. Figure 3 Risk Management Process To deal with the physical risks identified above, the best strategy would be to mitigate or transfer it in-case of any event. Numbers of steps are suggested to mitigate the risk due to physical vulnerability. The back door is used by employees only. The server room is always locked and with prior permission no other than IT personal can enter in it. All IT assets have been locked securely to avoid any theft. Surveillance is also part of our strategy to mitigate any risks. Risks transfer strategy comes into play if anything happened to IT assets. Based on the value of assets most of the assets are covered under insurance. But data is such a valuable asset of the company that no insurance can cover the loss of data theft. After evaluating the logical vulnerabilities, I am going to suggest risk mitigation and risk acceptance strategy. â€Å"Malicious attacks increasingly complex variations are continuously being introduced and can sometimes spread widely before protection software companies deliver the latest detection strings and solutions†. Standard for Technology in Aumotive Retail, 2012) . The first step would be to mitigate the risks at any cost) but since the people are weakest link in the whole IT security scenarios they tend to do things unintentionally which compromise the security. Based on these facts I have also suggested the risk acceptance strategy. This fact is known by most of the businesses but they still do it because they do not perform any operations without manpower. The staff working at front desks or any employee at the pharmacy could use personal media which could lead to any attack. The weak password can also help attackers to use logical bomb technique to guess the password. A strong administrative control is required to avoid such incidents. Some of the suggestions to mitigate the logical vulnerabilities: Security Awareness- as mentioned above the people is the weakest link in the IT security. User awareness on virus control is the most effective tool to control it. In the awareness programs they should be reminded that data should be accepted from the trusted sources. Incase they receive files from untrusted source should not be open. Persona media should be approved by IT department to use. Patch Management- latest patch protects the system against the latest viruses. It is a process that updates the vulnerable areas on the application level. Hackers usually use the flaws and weak points in the system and exploit them to get on the network. Software OEM issues a new update to fix the issue, windows and antivirus auto update is common examples of such patch management. Most organization does not allow automatic updates due to interference in current operations. They usually test the patch on test environment before replicating it to production nodes. Anti-virus scanners – these products scan files and email and instant messaging programs for signature patterns that match known malicious software. Since new viruses are continually emerging, these products can only be effective if they are regularly updated with the latest virus signatures. See your product manual for instructions on how to activate this. Anti-virus scanners can be positioned on gateways to the network and/or on network hosts. Anti-virus scanners need to be frequently updated to be effective. Therefore, regularity and method of update are criteria that need to be considered when selecting anti-virus products. The first line of defense is administrative controls against any physical and logical threats. These are the policies which is prepared and approved by the management to staff for compliance. In pharmacy’s case strict policies are suggested to comply with regulatory compliance (HIPAA). First of all physical access to premises especially from the back door needs to be secure. The policy to enter in the building using a cat card or smart token is mandatory which a control to prohibit any unauthorized access. The IT room is also protected by a digital lock which can only be accessed by ntering correct combination of the password. The IT devices cannot be move out without prior approval from management on a prescribed form. Another preventive control is to disable all removable media from the systems at the front desk. The USB/serial ports are disabled and it can only be granted on special approval. To control logical vulnerabilities I have suggested mix of administrative, detective, preventive, corrective controls. All users by policy are required to use strong passwords, the password must contain, one letter in caps, one symbol/numeric value. The total length should be between 8-20 characters. Users are required to change the password every 30 days and they cannot use passwords any 10 previously used passwords. Users are also cautioned about not to write passwords. Most of the employees have role based access to IT systems. All front desk employees go straight to the application required to book patients’ orders. They cannot open or use personal email on the systems. The access to internet is controlled by the web application filter which only allows users to check pre-approved sited required to manage operations. All systems have the latest updated antivirus software which does not allow any infected file to execute. The best strategy to deal it with is preventive. Similarly to prevent any intruder in the network, IDS are deployed to monitor any unusual activity. Backup of data with regular interval makes it possible to continue the business in case of any break down due to any malicious activity. The data is backed up with only last changed items after every 4 hours. As mentioned earlier the patients’ data is highly confidential, any loop whole can result in legal liabilities.

Annotated Bibliography On Adolescent Idiopathic Scoliosis

Tutorial Assignment 1 1. The title of the article is â€Å" A Functional SNP in BNC2 Is Associated with Adolescent Idiopathic Scoliosis† Journal Reference: Ogura Y, Kou I, Miura S, et al. A functional SNP in BNC2 is associated with adolescent idiopathic scoliosis. The American Journal of Human Genetics. 2015; 97(2): 337-342. doi: 10.1016/j.ajhg.2015.06.012 2. The authors studied this subject as it relates to a very prevalent medical diagnosis around the world, Adolescent idiopathic Scoliosis (AIS). This medical illness is the most common spinal deformity found in children from the age of 10 to the end of the pubertal growth spurt and can be very debilitating.1 The authors decided to study single nucleotide polymorphisms (SNP) and there effects on gene expression and protein regulation that may be linked to the disease because they had previously done a genome wide-association study where they identified two loci that were linked to AIS in a Japanese female population.1 This study was also replicated in Chinese and Caucasian ppulations.1 They knew they were on the right track that SNP’s and specific locations on the chromosome were linked to the disease and that they should look further into it. However, this link only explained an approximate 1% genetic variance in AIS and therefore the authors decided they should identify mor e susceptibility to genes and use a larger gene pool in their study. 1 They also conducted a whole genome imputation. 1 3. BNC2 or Baso-Nuclin 2, is